Dash Pacific Corporation . 111 Hekili Street - Suite A106 . Kailua . Hawaii . 96734 . Main: (808) 230 - 2422 . Fax: (808) 230 - 2433
1). Where are you located, can I come and pick up my supplies?
We do deliveries, we are not setup for walk in traffic.
2). Does your company provide an onsite analysis to help us determine exactly what we will require to get the job done properly?
Through an appointment, we can send a consultant to come out and solve your problems.
3). The prices on the online catalog quotes shipping prices from the manufacturer, how does your company finalize the price including shipping to Hawaii?
Based on quantity and how quickly you need your product.
5). If a piece of hardware or equipment fails, how do you handle these situations?
We will come out to you to analyze it. Just give us a call at (808) 230-2422 or send us an email inquiry to schedule an appointment and consultation.
6). If I need additional support, maintenance or orders for more supplies, what are the steps taken to insure a prompt execution.
Call us directly Daly Stevens: (808) 306-9090
7). What is the usual time frame for delivery after an order is placed?
It varies based on availability from the manufacturer or if it is a regularly stocked item. It averages between 2 to 4 weeks.
8). Do you require a deposit and if so, what is your deposit requirement to place an order?
Deposits are required only on made to order items. (50%)
9). If an item is delivered but it is not exactly what was ordered, what steps are taken to rectify this?
Item can be returned with no restocking charge and the original item will be delivered.
10). Do you have a minimum order requirement?
Yes $100.00 minimum order.
11). Do you supply and service only large corporations, or can anyone obtain products from your company?
We supply our products and provide services for everyone's needs.
12). Do I need any special licenses or certifications to place an order with your company?
No
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